Month 4: Installation, Maintenance & Service Calls

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About Course

HVAC installation and maintenance is the focus of Month 4 of the Tru Tradesman’s Institute HVAC Workforce Development Program, which covers Weeks 13–16. The installation process and how an apprentice supports it, preventative maintenance, coil and blower cleaning, service-call flow, maintenance plans, and Florida code, permit and AHJ awareness.

HVAC installation and maintenance: a lead technician and an apprentice at a rooftop unit

What you learn in HVAC installation and maintenance

  • Describe the steps of a residential HVAC installation and the apprentice support role
  • Follow a preventative maintenance checklist
  • Walk through a professional service call from arrival to documentation
  • Explain why permits, inspections, manufacturer instructions and the AHJ matter

Month 4 lessons

  1. HVAC Installation Process Overview. Describe the steps of a residential HVAC installation and the apprentice’s support role.
  2. Air Handler & Condenser Installation Support. Explain how an apprentice supports indoor and outdoor equipment installation.
  3. Preventative Maintenance, Coil Cleaning & Blower Cleaning. Follow a preventative maintenance checklist and explain why coil and blower cleaning matter.
  4. Service Call Flow, Customer Communication & Documentation. Walk through a professional service call from arrival to documentation.
  5. Florida Code, Permits & AHJ Awareness. Understand that professional HVAC work must follow codes, manufacturer requirements, permits, inspections and licensing boundaries.
  6. Maintenance Plans, Professional Recommendations & Month 4 Review. Explain the value of maintenance plans and how to make honest, professional recommendations.

How you finish Month 4

Each week has video lessons with notes and an assignment, and then a 10-question quiz. After that, the month ends with a 20-question exam. So score 80% or higher on every quiz and exam and finish your assignments. Then your instructor reviews the month and releases your Month 4 Certificate of Completion, and the next month opens.

This course is part of the full HVAC program, and you enroll in all six months at once on the tuition page. Safety always comes first: for example, OSHA explains its hazardous energy rule at 29 CFR 1910.147, and EPA explains refrigerant rules on its Section 608 page.

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What Will You Learn?

  • Describe the steps of a residential HVAC installation and the apprentice support role
  • Follow a preventative maintenance checklist
  • Walk through a professional service call from arrival to documentation
  • Explain why permits, inspections, manufacturer instructions and the AHJ matter

Course Content

Week 13 — Ductwork, Supports, Sealing, and Static Pressure
Lessons for week 13, then the Week 13 quiz on ductwork, supports, sealing, and static pressure.

  • HVAC Installation Process Overview
  • Air Handler & Condenser Installation Support
  • Week 13 Quiz — Ductwork, Supports, Sealing, and Static Pressure

Week 14 — Coils, Blower Wheels, Filters, and Air Restrictions
Lessons for week 14, then the Week 14 quiz on coils, blower wheels, filters, and air restrictions.

Week 15 — Condensate, Drain Protection, and Indoor Air Quality
Lessons for week 15, then the Week 15 quiz on condensate, drain protection, and indoor air quality.

Week 16 — Load Awareness, Energy Code, and Comfort Diagnostics
Lessons for week 16, then the Week 16 quiz on load awareness, energy code, and comfort diagnostics.

Month 4 Exam & Certificate
Pass the monthly exam at 80% or higher. Your instructor then reviews your month and releases your certificate.